Case study, №003
Payment recovery
Failed payments get chased automatically. No memory required.
The problem
Subscription failures were slipping through: nobody had time to chase every declined card, and the churn quietly added up.
The approach
- 01Watched the payments feed for failed charges in real time.
- 02Sent a sequence of gentle, on-brand recovery messages.
- 03Escalated stubborn cases to a human with full context.
The outcome
Recovered revenue on autopilot. The owner sees only what needs a human.