05, Questions
Questions, answered.
q.01What exactly is the audit, and what do I walk away with?
A focused review of one broken process, delivered within days of the call, not weeks. You get a ranked list of what each step is costing you and a plain fix plan you can act on, with or without me.
q.02What happens on the free call, and why is it free?
Fifteen minutes to find the fit. I ask what task eats the most time or slips the most often, how it works today and who touches it, how often it happens and what it costs when it goes wrong, what you have already tried, and what fixing it would free you up to do. By the end we both know if I am the right person. It is free because the call decides fit, nothing more.
q.03Why is the audit paid when the call is free?
The call tells us whether there is a fit. The audit is real diagnostic work: I map how your work actually happens and hand you a costed, ranked fix plan you keep either way. That is worth paying for on its own.
q.04What do you need from me, and how much of my time will this take?
Very little, and never all at once. The call is 15 minutes. For the audit I need read access to wherever the work lives and one short walkthrough of how the task runs today. After that I work on my own. During a build I only need you when a real decision needs your call, not for status meetings.
q.05What if you look and there is nothing worth fixing?
Then I tell you that plainly. I would rather lose the build than sell you work you do not need.
q.06What if the fix breaks later, or I want changes?
Every build is proven on your real data before I call it done, so it works on day one. If something breaks afterward or your business changes and you need it adjusted, that is what the monthly retainer covers. If you are not on a retainer, you can still come back to me for a fix or a change as a scoped piece of work.
q.07Who owns what you build?
You do, always. Where it lives is your call. The default is to build inside your own accounts and tools, so it is yours from day one and nothing depends on me. Sometimes it is faster to build in my environment first, and if we do that I hand it over to your accounts once it is proven, or we agree upfront to keep it running on my side as part of a retainer. Either way you own the logic, the workflows and your data, I do not lock you in, and if we ever stop working together I make sure everything keeps running for you.
q.08Do you work with clients outside Nigeria?
Yes. The work is remote and I work with clients worldwide. Calls are booked around your time zone.
q.09How do payments and currencies work?
You can pay in Naira or in US dollars. Each has its own secure payment link, and the amount is fixed before you start.
q.10What tools do you build in?
Whatever fits the problem. Commonly Zapier, n8n, Make, Airtable, HubSpot, and custom apps or websites when that is the right answer. You are paying for the fix, not a specific tool.
q.11Is my business data safe?
Yes. I only take the access I need, I do not share your data, and anything sensitive stays inside your own systems wherever possible.